Reception sale
Day Pass
Pending self registrations
Open each registration to review the member details, make any corrections, then complete approval by card, cash, or goodwill.
Membership records
Search, edit, renew, ban, re-issue passes, or remove members.
| Member | Plan | Expiry | Status | Actions |
|---|
Payment support
Use this after processing memberships to check recent card payment attempts and outcomes.
| Time | Type | Name | Membership | Amount | Method | Status |
|---|---|---|---|---|---|---|
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Products
Tap an item to add it to the basket.
Edit mode — product tiles are locked from sale. Add or remove custom items, then choose Done.
Membership renewal
Select the member first. Their current plan and price will be used.
No member selected.
Fire safety view
Quick access emergency view. Shows the number of people currently checked in today
Checked in today
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Open sessions now
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Day pass users present
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Total present estimate
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Checked-in today
| Name | Type | Contact | Check-in time | Status |
|---|
Email Centre
Create a member email in four clear steps. Nothing is sent until you reach the final send button.
1. Write your email
Write the subject and message first. You can add images, member details or a button if you need them.
Click a button to insert that member detail into the message at the cursor.
Optional extras
Add an image
Choose a file, drag it here, or paste an image into the message.
Images appear in the message as [Image …] markers so their position stays clear.
Next you will choose exactly who receives this email.
2. Choose recipients
Only members who are subscribed to marketing and have a usable email address appear here.
Marketing subscribers only. Only subscribed members with a usable email address appear here. Anyone who has unsubscribed is left out automatically.
0selected
0 members shown in this view
3. Review before sending
Check the message and recipient count. This page is the final review before a real member campaign is queued.
No subject entered.
Recipients
0
No members selected.
Preview the email
Send yourself a test first
This sends one test email only. Your selected members will not receive anything.
Enter a test address.
Member campaign
Ready to send?
Choose recipients before sending.
The large “Send campaign” button above is the final member-send action.
Campaign is being sent
Your campaign has been queued. It will continue in the background even if you leave this page.
Preparing
Creating the campaignWaiting
Email worker
Queued and ready to startWaiting
Complete
All recipients processedWaiting
Preparing your campaign…
Waiting to start…
0/0 processed
0sent
0simulated
0failed
0still processing
Recent email activity
Day Pass sales
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Membership sales
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Tills
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Goodwill issued
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Sales trend
Approved takings by day. Goodwill is reported separately because it is not cash revenue.
Total sales
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Day PassMembershipShop
Membership movement - monthly owner view
Joined, expired, renewed and Day Pass activity by month. Churn is shown as an attrition proxy based on recorded expiries versus renewals.
Joined this year
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Expired this year
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Renewals
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Day Passes
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Renewal rate
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Churn proxy
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Joined
Expired
Renewals
Day Passes
Active members
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People in today
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In gym now
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Day passes today
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Banned members
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Expiring in 7 days
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Immediate renewal conversations
Expiring in 30 days
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Forward renewal pipeline
Renewal value at risk
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Current plan value across next 30 days
Recently lapsed
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Expired in the last 30 days
Renewal risk
Members approaching expiry, ordered by urgency. This is expiry-based renewal risk, not a behavioural churn prediction.
| Member | Plan | Expiry | Risk | Value |
|---|
Recently lapsed
Members whose membership expired in the last 30 days and may be worth a win-back conversation.
| Member | Plan | Expired | Value |
|---|
Daily commercial breakdown
Day-by-day approved sales and goodwill value for the selected period.
| Date | Membership | Day Pass | Shop | Total sales | Goodwill value |
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Audit History
| When | Action | Type | Name | Summary |
|---|---|---|---|---|
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